Comcast email is considered as one of the best email accommodations available today to the users, and it is also termed as Xfinity email. Because of its amazing features like quick email sending, secure login, and many others, it has become quite popular among the masses very soon. The feature which has lured users the most is the fact that they can access the Comcast email on almost every device like Android, iPhone, PC, or even a Mac device. 

Let us remind the readers that there is no technical service that is liberated from the technical errors and glitches, and it is the same with Comcast email too. There have been many complaints from the users’ side that they are facing Comcast email issues in the form of email sending and receiving problems.

If you are not able to use the Comcast email properly or if your Comcast emails are not receiving or sending, you might be missing some of your important emails. Several components work together to make a service run properly but when any of these is not performing well, then the service won’t be able to work efficiently. 

You are lucky that some easy ways can be used to fix the problem of “Comcast not sending emails” as well as “errors while receiving Comcast emails” too. We have prepared this blog to guide you to fix the Comcast email issues you are facing. 

Read This Also: Simple Methods to Fix Comcast Email Not Responding on iOS Devices

Possible reasons for the sending and receiving issues of Comcast emails

Before we move forward to look at the troubleshooting ways to resolve the problem of sending and receiving Comcast emails, let us have a look at the possible reason due to which the problem occurs. 

Incorrect settings of the Comcast email

If the settings of the Comcast email are not proper, the user will have to go through the problem of “Comcast not sending or receiving emails.” This issue can also arise when the app is outdated. 

The Email address of the recipient is wrong

Humans tend to make mistakes, so it could be possible that you have entered the incorrect email address of the person to whom you want to send the mail. 

Daily mail limit exceeded

Your Comcast email will not be delivered or received if you have already reached the daily limit for incoming and outgoing emails. You have no other option instead of waiting for the next day. 

Browser issues

Either your browser is not updated or is not compatible with the service of Comcast email if you are having Comcast email issues. 

Errors with the device using

Sometimes because of the hardware issues with the device users are likely to have Comcast email sending and receiving issues. 

Mail application not up to date

There might be some problems with the mail app you are using which is a Comcast email which is further resulting in “Comcast email not receiving”, the problem might be the version of the mail app. 

Problems with the network connection

Dealing with the emails while sending or receiving becomes difficult if you have a faulty or bad internet connection on your device. 

Storage full

The cookies and cache data have consumed a lot of storage because of which Comcast email is not receiving emails. 

Problems with the Inbuilt software

Inbuilt software issues can occur because of some other applications which are already running in the background of your device which is further causing Comcast email issues

Ways to resolve the sending and receiving issues of Comcast emails

Now, that you are aware of the causes that are responsible for “Comcast email not receiving” and also for “Comcast not sending emails” let us look at the troubleshooting ways to get rid of the problems. 

Solution 1: Reconfigure the Comcast account

To reconfigure the Comcast account on your device is one of the most effective ways to fix the Comcast email issues. Before this try to save all the data in a safer place in case it might be deleted while reconfiguring the Comcast account.  

Solution 2: The Browser needs to be updated

If the browser you are using is not updated to the latest version, it will not be compatible with the service you use which is Comcast email. It can halt functions like sending and receiving emails. So, look for the updates of the browser and go for it immediately. 

Solution 3: Double-check the recipient’s email address

As mentioned in the causes, human beings can make mistakes. So, you need to be very sure of the email address you have entered to avoid minor mistakes like a capital letter, comma, etc to not face Comcast email sending and receiving issues. 

Solution 4: Keep a watch at the Daily mail limits

You have to make sure that you have not exceeded the limit of sending or receiving emails and for this, you have to keep an eye on it and ensure that you do not exhaust the limit. 

In case you have already exceeded the limit, you have to wait for the next day for the limit to get renewed. 

Solution 5: Check the network connection

If you are suffering from low network connectivity, you will certainly encounter email issues, which can only be solved when you set up your WiFi again or check the signals. Restarting your router and fixing the internet connection will help. 

You can also try to switch off your device and then restart it after a few minutes. 

Solution 6: Get rid of the cache and cookies

Go through the history, cookies, and cache data of your browser and delete the data which is unnecessary and is occupying space. Once you will delete the unwanted files the storage space will be cleared and you won’t face the issue of Comcast email not receiving or sending

Solution 7: Look at the list of blocked contacts

It could be possible that you have blocked some contacts by mistake earlier but do not remember it and now when you are sending a mail to a blocked email address which results in “Comcast email not being delivered”. So, if you are not able to send mail just check the list of the blocked contacts once. 

Solution 8: Go through the spam folder of your mail

If a mail has not reached your inbox, you should once have a look at the Spam folder of your mail app. Sometimes emails get stuck in the spam folder and hence you are not able to see them. Apart from spam, you should try checking other folders such as promotion, social and more. 

Solution 9: Anti-virus applications

The anti-virus apps like Firewall sometimes prevent some apps from functioning on your device and that can be the reason that your Comcast operation is lagging and is not able to run smoothly because of the hampering due to a scam or faulty file. 

Users should try to remove or stop the functioning to check whether it is the main cause for Comcast not sending emails or not.  

In regard to this, also read: Is Comcast Mail Out Of Service? Get Sure Shot Steps To Recover


We hope that the ways we suggested you will fix the issues occurring have effectively solved your problems. Also, now you are aware of the reasons that cause the Comcast email issues along with the effective solutions you can try to get rid of the problems without any professional help.