CenturyLink is a telecommunication firm, located in the USA. It is known to provide several services like communication, security, network, etc. 

CenturyLink webmail is one of them and is popular among users. If you are a user and facing issues while logging in to it, this guide is going to benefit you. Several solutions to resolve the CenturyLink webmail login issue are going to be discussed in forthcoming passages.

But before that, I would like to share an incident where you will come to know how difficult the situation becomes after facing the login issue. It is all about my friend Mike. Once he was trying to log in to the CenturyLink webmail but after so many failed attempts he could not get logged in. Since he was not tech-savvy so could not opt for any solution to resolve the issue. So, he rang me up, and the next day, I searched for solutions on the internet to resolve the issue. Successfully, I resolved the issue. So, whatever methods I tried along with some additional solutions are introduced in this guide.  

Before starting with the solutions to CenturyLink webmail login issues, let’s initiate the process by knowing the reasons responsible for this issue.

Several reasons relating to the CenturyLink webmail login issue are mentioned below. You are supposed to grasp them and find out the most related reason in your case. Once you have that specific reason, try to rectify it, so that in near future you do not have to face the log-in issue again.

Have a look.

  1. Unavailability of profound Internet connectivity
  2. Configuration settings are not correct or CenturyLink webmail is wrongly configured
  3. Mistakenly, you are entering the old password
  4. Antivirus or firewall is interfering with the optimum functioning of CenturyLink webmail
  5. You are accessing CenturyLink email on its application but the application is outdated

And many more.  

These were some reasons why you are not able to log in to CenturyLink email. Till this point, you might have got the reason in your case. If you have not got it, do not panic as by following further solutions you may easily resolve the login issue.

Here onwards several solutions are provided. These are curated and examined by our expert team so that you do not face any difficulty during the process. By going through them, you will surely be able to resolve the CenturyLink login problem. 

Let’s get started.

1. Ensure Strong Internet Connectivity

For accessing any website on the web browser you are required to have strong internet connectivity. In order to check the status of it, go to “https://fast.com/” and check what speed you are getting. Alternatively, you may go to a web browser and enter the name of any random website. Later, check whether the website is loading properly or not. If it is taking time to respond or not loading at all, surely internet connectivity at your end is quite poor.

To resolve it, you should contact your ISP (Internet Service Provider) and ask them to resolve the issue as soon as possible. Also, at your end, you may try checking whether all the cables are connected properly or not (If using the modem for the internet).

If the issue does not lie with internet connectivity in your case, you may check the status of the CenturyLink email’s server. To check the status of it go to “https://downdetector.com/” and enter “Centurylink” in the given textbox. Later, you will get to see the report of it, stating whether it is down or not. If it is down, nothing can be done from your end, as it is the responsibility of the server admin to keep it functioning. In the opposite case, you may move to the next solution.

3. Check Password

It might be possible that the password you are entering to log in to the CenturyLink webmail is incorrect or you are entering an old password. If it is so, you should recheck the password before entering it in the textbox. Also, if your password is case-sensitive, you should check the caps lock while entering it.

It might also be possible that you have forgotten the password. In this case, you should try recovering it using the “forgot password” link.

4. Disable Security Application

Do you have an antivirus installed on your computer? If yes, try to disable its real-time protection feature as it might be causing the CenturyLink Login issue.

To achieve it go to the settings of antivirus and search for the “real-time protection” feature. Once you reach there, disable it. On the other hand, check on the web browser whether the CenturyLink webmail is still functioning or not.

If still, it is not loading accurately, try following the next solutions in the series.

Are you using the CenturyLink Email Application? And facing login issues. If yes, there is a need to update the application as it might be possible that the application is outdated. It should be checked periodically as with every update, the application gets immunity against bugs, software glitches, etc.

Are you accessing CenturyLink Email on an email client (like Outlook, Mozilla Thunderbird, etc)? And unfortunately, it has stopped working i.e, you can not browse or send an email from the email client. If it is so, there is a need to verify the server settings.

Find below the server settings.

Username – Enter the complete email with the right domain
Password – Enter CenturyLink webmail password
Server Name – pop.centurylink.net
Port Number – 993
Security – SSL/TLS

Username – Enter the email with the correct domain
Password – Enter CenturyLink webmail password
Server Name – smtp.centurylink.net
Port number – 587/465
Security – SSL/TLS

The above guide is all about solutions to CenturyLink webmail login issues. The top 6 solutions relating to the said issue are covered above. If you have tried all 6 solutions but none of them resolved the issue, you can prefer contacting the respective customer support service and informing them about your issue. Surely, they will help you to come out of the issue.


Q1 – Why can’t I log in to CenturyLink Email?

If you are unable to sign in to the CenturyLink email there can be several reasons for it like,

  1. You are entering incorrect credentials ie. username and password
  2. Unavailability of optimum internet connectivity
  3. Forgotten the password
  4. Storage is lacking and many more

Q2 – How to log in to CenturyLink email?

If you want to log in to CenturyLink email, it requires no extra information apart from the correct credentials. All you have to do is, go to the login page of CenturyLink from here. Once you reach the page, enter the correct username and password. Later choose the “Sign In” button.

Additionally, If you want to read further, you may go with the below topics.

Guide to sign in Bigpond email

3 Ways to Login To GoDaddy Webmail Account

Xfinity Account Login